Cookies Policy

At Penny Steps, we’re committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Cookies Policy explains what cookies are, how we use them on our website (www.pennysteps.co.uk), and how you can manage or disable them.

What are cookies?

Cookies are small text files placed on your device (computer, tablet, or smartphone) when you visit a website. They help websites work more efficiently and provide useful information to website owners. Cookies can, for example, remember your preferences, help you stay logged in, and collect anonymous data about how you use the website.

How we use cookies

We use cookies to:

• Ensure our website functions properly;

• Improve the performance and security of the site;

• Understand how visitors use our website so we can enhance their experience; and

• Remember your preferences and settings.

We do not use cookies to collect personal information that identifies you directly.

Types of cookies we use

1. Necessary cookies
These cookies are essential for the operation of our website and enable features such as page navigation, secure areas, and basic functionality. You cannot disable these cookies through our website.

• CookieYes Consent – This cookie remembers your cookie preferences so they are respected during future visits. It does not collect personal information.

• ASPSESSIONID – Used by our booking system to maintain your session while browsing. It is temporary and deleted when you close your browser.

• Incapsula Cookies (visid_incap_, incap_ses_) – Used for website security and DDoS protection, helping to keep the site secure and available.

2. Analytical cookies
These cookies help us understand how visitors use our website by collecting information anonymously. They allow us to measure and improve website performance.

• Google Analytics (_ga, ga*) – Used to collect data on how visitors use our website, such as which pages are visited and for how long. This helps us make improvements to our content and layout. These cookies can last up to 13 months.

Managing cookies

You can control or delete cookies at any time through your browser settings. Most browsers allow you to:

• Block cookies completely;

• Delete existing cookies; or

• Be notified before a cookie is stored.

Please note that disabling cookies may affect how the Penny Steps website functions, and some features may not work as intended.

For further guidance, you can visit:

• www.aboutcookies.org

• www.allaboutcookies.org

Changes to this Cookies Policy

We may update this policy from time to time to reflect changes in technology, legislation, or our business operations. Please check this page periodically to ensure you’re happy with any updates.

This Cookies Policy was last updated in November 2025.